The software engineering laboratory: an operational software experience factory
ICSE '92 Proceedings of the 14th international conference on Software engineering
Establishing experience factories at Daimler-Benz: an experience report
Proceedings of the 20th international conference on Software engineering
Knowledge Management Tools
Case-Based Knowledge Management Tools for Software Development
Automated Software Engineering
Knowledge Organizations: What Every Manager Should Know
Knowledge Organizations: What Every Manager Should Know
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
"Talk to Paula and Peter - They Are Experienced" - The Experience Engine in a Nutshell
SEKE '99 Proceedings of the 11th International Conference on Software Engineering and Knowledge Engineering, Learning Software Organizations, Methodology and Applications
Skills Management as Knowledge Technology in a Software Consultancy Company
LSO '01 Proceedings of the Third International Workshop on Advances in Learning Software Organizations
The Integrated Corporate Information Network iCoIN: A Comprehensive, Web-Based Experience Factory
LSO '01 Proceedings of the Third International Workshop on Advances in Learning Software Organizations
Architectural Knowlege Management Strategies: Approaches in Research and Industry
SHARK-ADI '07 Proceedings of the Second Workshop on SHAring and Reusing architectural Knowledge Architecture, Rationale, and Design Intent
An Infrastructure for Indexing and Organizing Best Practices
REBSE '07 Proceedings of the Second International Workshop on Realising Evidence-Based Software Engineering
Peer-based computer-supported knowledge refinement: an empirical investigation
Communications of the ACM - Urban sensing: out of the woods
Through a mirror darkly: How programmers understand legacy code
Information-Knowledge-Systems Management
Information and Software Technology
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Knowledge Management Process and Organizational Performance in SMEs
International Journal of Knowledge Management
Thematic review and analysis of grounded theory application in software engineering
Advances in Software Engineering
| Hi-index | 0.00 |
Numerous studies have been conducted on design and architecture of knowledge repositories. This paper addresses the need for looking at practices where knowledge repositories are actually used in concrete work situations. This insight should be used when developing knowledge repositories in the future.Through methods inspired by ethnography this paper investigates how an unstructured knowledge repository is used for different purposes by software developers and managers in a medium-sized software consulting company. The repository is a part of the company's knowledge management tool suite on the Intranet. We found five distinct ways of using the tool, from solving specific technical problems to getting an overview of competence in the company. We highlight the importance of informal organization and the social integration of the tool in the daily work practices of the company.