The measurement of telecommuting performance

Authors:
Magid Igbaria;Patrick W. Devine;Eunyoung Cheon
Affiliations:
Claremont Graduate University and Tel Aviv University, Israel;Drexel University;TA Wood Corporation, South Korea
Venue:
Managing web usage in the workplace
Year:
2002

Citing 12
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Abstract

Telecommuting provides various benefits to a number of constituents. However, the rate of telecommuting implementation is low due to the difficulty of measuring telecommuting performance. A new approach is needed to measure telecommuting activities. This paper analyzes the characteristics of telecommuting in order to establish a clearer understanding of the many facets of telecommuting. Based on this analysis, a conceptual framework for measuring its performance is presented.