An investigation of user-led system design: rational and political perspectives
Communications of the ACM - Special section on management of information systems
Comparison of analysis techniques for information requirement determination
Communications of the ACM
An object-oriented framework for model management and DSS development
Decision Support Systems
Organization support systems: bridging business and decision processes
Journal of Management Information Systems
Meta-modeling concepts and tools for model management: a systems approach
Management Science
DSS theory: a model of constructs and relationships
Decision Support Systems
An empirical investigation into DSS structures and environments
Decision Support Systems
Information technology innovations: a classification by IT locus of impact and research approach
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
Software quality and the Capability Maturity Model
Communications of the ACM
A framework for the classification of DSS usage across organizations
Decision Support Systems
A proposed research framework for distributed group support systems
Decision Support Systems
A semiotics framework for information systems classification and development
Decision Support Systems
Managing a Programming Project, 2nd Ed.
Managing a Programming Project, 2nd Ed.
The New Science of Management Decision
The New Science of Management Decision
Decision Support in the Data Warehouse
Decision Support in the Data Warehouse
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The objective of this chapter is to demonstrate the use of a decision support systems research (DSSR) framework to improve decision making support systems (DMSS) quality. The DSSR Framework, which was developed to integrate theoretical constructs from various information systems areas into a coherent theme, can serve as a tool for DMSS developers. Developed to provide a unified reference to theoretical constructs used in theory building and testing, the DSSR framework can also be used as the basis for the identification and selection of a hierarchy of factors potentially affecting the quality of DMSS development. The chapter proposes that a unified set of quality factors derived from the DSSR framework be used in tandem with the generic software quality metrics framework specified in IEEE Standard 1061-1992. The integration of these two frameworks has the potential to improve the process of developing high-quality decision making support systems and system components. The usage of these frameworks to identify system quality factors is demonstrated in the context of a military research and development project.