Executive support systems: the emergence of top management computer use
Executive support systems: the emergence of top management computer use
Information media and source patterns across management levels: a pilot study
Journal of Management Information Systems
Executive information requirements: getting it right
MIS Quarterly
The New Science of Management Decision
The New Science of Management Decision
EIS Book: Building Information Systems for Top Managers
EIS Book: Building Information Systems for Top Managers
From DSSs to Cooperative Systems: Some Hard Problems Still Remain
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 5 - Volume 5
ACM Transactions on Management Information Systems (TMIS)
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Based on the Rockart's critical success factor (CSF) approach, this chapter puts forward a practical method to guide the development of executive information systems (EIS) in organizations. This method extends the current theory of EIS by using the concept of the dashboard of information to show how an enterprise-wide approach to the development of more effective decision support for managers can deliver tangible benefits without requiring the time consuming and single-decision focus of the traditional development methods. This method also attempts to leverage the latest computing technologies now available for the development of such systems, notably graphical user interfaces (GUI), data warehousing (DW) and OLAP. The proposed approach is illustrated by examples of dashboard developments, which show how managers should carry out the analysis and development of such a system in their own organizations, business units or functional areas.