A user-centered approach to designing home network interfaces

  • Authors:
  • Kook Hyun Chung;Kyoung Soon Oh;Cheong Hyun Lee;Jae Hyun Park;Sunae Kim;Soon Hee Kim;Beth Loring;Chris Hass

  • Affiliations:
  • Samsung Electronics, S. Korea;Samsung Electronics, S. Korea;Samsung Electronics, S. Korea;Samsung Electronics, S. Korea;Samsung Electronics, S. Korea;Samsung Electronics, S. Korea;American Institutes for Research, Concord, MA;American Institutes for Research, Concord, MA

  • Venue:
  • CHI '03 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2003

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Abstract

This case study describes our approach to enhancing the way family members may interact with each other - and their homes - in the near future. Samsung Electronics and American Institutes for Research worked together to show how the user-centered design of network technology in the home could best enhance a family's ability to com-municate, play, and live harmoniously. We conducted user research in South Korea and in the U.S., held fast-paced collaborative design sessions, and created interaction design guidelines to inform the development of an innovative line of home networked products. The final user interface was prototyped on Samsung's Home Network Control PDA and showcased at the 2002 Consumer Electronics Show.