Work tasks and socio-cognitive relevance: A specific example

Authors:
Birger Hjørland;Frank Sejer Christensen
Affiliations:
Royal School of Library and Information Science, 6 Birketinget, DK-2300 Copenhagen S-Denmark;Royal School of Library and Information Science, 6 Birketinget, DK-2300 Copenhagen S-Denmark
Venue:
Journal of the American Society for Information Science and Technology
Year:
2002

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Abstract

This article presents a concrete example of a work task: a doctor treating a patient suffering from schizophrenia. It is outlined how work task, work situation, perceived work situation, task complexity, information need, information seeking and topicality, situational relevance, relevance assessment (including a discussion of system relevance end algorithmic relevance) and work task fulfillment may be understood. Relevance is defined as something serving as a tool to a goal. "Tool" understood in the widest possible sense, including ideas, meanings, theories and documents as tools.