Technology for intellectual teamwork: perspectives on research and design
Intellectual teamwork
University libraries and scholarly communication: a study prepared for the Andrew W. Mellon Foundation
Libraries and the Internet/NREN: perspectives, issues, and challenges
Libraries and the Internet/NREN: perspectives, issues, and challenges
Journal of Management Information Systems
Computers in Libraries
Information aspects of new organizational designs: exploring the non-traditional organization
Journal of the American Society for Information Science
Making large-scale information resources serve communities of practice
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
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Change has become a way of life for most organizations in the 21st century. In order to withstand profound change, an organisation must be flexible and incorporate the ability to adapt and respond to its external environment and its many stakeholders (Kanter, Stein, & Tick, 1992). At the same time, in an era of increasing fiscal constraints, new technologies, and an explosion of information, informatics plays an increasingly important and prominent role in society, in knowledge exchange, in communication, and in commerce between organizations. Accordingly, the most remarkable opportunities and challenges have emerged within academic libraries with regard to the incorporation of technology into daily functioning. Academic libraries only achieve real change when every person, from staff to administrator, is willing to examine functions, strategies, goals, and processes and to participate in free discussions of the critical issues. This chapter examines such a landmark shift in an organization's operation and culture with the creation of a "virtual library" at an urban university. It will review the planning, development, and implementation process of the virtual library, It will also examine the barriers and successes within the organizational role of a multi-campus, autonomous university library system. The chapter will conclude with a discussion of future issues and opportunities for the role of technology in organizations and organizational change.