Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Guided tours and tabletops: tools for communicating in a hypertext environment
ACM Transactions on Information Systems (TOIS)
Computer support for biomedical work groups
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Supporting collaboration in Hypermedia: issues and experiences
Journal of the American Society for Information Science
Guided tours and on-line presentations: how authors make existing hypertext intelligible for readers
HYPERTEXT '89 Proceedings of the second annual ACM conference on Hypertext
Distributed hypertext for collaborative research: the virtual notebook system
HYPERTEXT '89 Proceedings of the second annual ACM conference on Hypertext
Aquanet: a hypertext tool to hold your knowledge in place
HYPERTEXT '91 Proceedings of the third annual ACM conference on Hypertext
PHIDIAS: integrating CAD graphics into dynamic hypertext
Hypertext: concepts, systems and applications
Using collaborative filtering to weave an information tapestry
Communications of the ACM - Special issue on information filtering
Supporting communication between designers with artifact-centered evolving information spaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Building an electronic community system
Journal of Management Information Systems
Two years before the mist: experiences with Aquanet
ECHT '92 Proceedings of the ACM conference on Hypertext
Community networks: building a new participatory medium
Communications of the ACM
Communications of the ACM
Supporting knowledge-base evolution with incremental formalization
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
VIKI: spatial hypertext supporting emergent structure
ECHT '94 Proceedings of the 1994 ACM European conference on Hypermedia technology
Augmenting the organizational memory: a field study of answer garden
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Going digital: a look at assumptions underlying digital libraries
Communications of the ACM
From “folklore” to “living design memory”
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Where did you put it? Issues in the design and use of a group memory
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Spatial hypertext: designing for change
Communications of the ACM
Organizing new interactions: internet portals in the instructional computer lab
SIGUCCS '01 Proceedings of the 29th annual ACM SIGUCCS conference on User services
Building an instructional portal: channeling the writing lab
SIGUCCS '02 Proceedings of the 30th annual ACM SIGUCCS conference on User services
Technology, organizational change and virtual libraries
Building a virtual library
How practice matters: a relational view of knowledge sharing
Communities and technologies
Enabling Customer-Centricity Using Wikis and the Wiki Way
Journal of Management Information Systems
Journal of Management Information Systems
Visualizing history to improve users' location and comprehension of collaborative work
Proceedings of the 17th ACM international conference on Supporting group work
Virtual Community of Practice Ontocop: Towards a New Model of Information Science Ontology ISO
International Journal of Information Retrieval Research
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Community memory can provide the crucial bridge between large-scale information bases like digital libraries and the day-to-day activities of a community's members. Just as a digital library is based on a general structure and conventional means of access to diverse collections of materials, a community memory will help cull and shape the structure and contents of this collection to meet more particular needs. But it is by no means straightforward for people to collect, maintain, share, and apply the materials that are part of a community memory. Useful and usable community memories require support for: (1) the acquisition and evolution of content and structure; (2) the identification of materials and community members relevant to a particular task; and (3) the maintenance of organizations that are mutually intelligible across the community. In this paper, we explore issues related to these three requirements based on a meta-analysis of our collective experiences with the development and use of shared hypermedia information resources.