A model for the stopping behavior of users of online systems
Journal of the American Society for Information Science
End-user searching behavior in information retrieval: a longitudinal study
Journal of the American Society for Information Science
Interaction in information retrieval: selection and effectiveness of search terms
Journal of the American Society for Information Science
Human Problem Solving
Academic users' interactions with ScienceDirect in search tasks: Affective and cognitive behaviors
Information Processing and Management: an International Journal
PubMed searches by Dutch-speaking nursing students: The impact of language and system experience
Journal of the American Society for Information Science and Technology
International Journal of Cognitive Performance Support
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This research used an information processing approach to analyze the pausal behavior of end-users. It is based on viewing the search as a series of actions and pauses (rests). The end-users are 41 students and 3 faculty. After instructions, subjects searched through the semester, doing 79 searches. This study identified reasons for pausing, location of pauses, hesitation rate and pausal behavior changes over time. This study confirms that the searchers pauses less frequently and for shorter periods as they progressed through searches with more experience and practice, searchers moved more smoothly online, and the hesitation rate decreased over time. Over a series of searches or cycles within long searches, searchers gradually began to chunk more information between pauses. However, the duration of pauses do not vary significantly over time.