The role of laboratory experiments in HCI: help, hindrance, or ho-hum?

Authors:
C. G. Wolf;J. M. Carroll;T. K. Landauer;B. E. John;J. Whiteside
Affiliations:
IBM Watson Research Center, Yorktown Heights, NY;IBM Watson Research Center, Yorktown Heights, NY;Bellcore, Morristown, NJ;Carnegie Mellon Univ., Pittsburgh, PA;Digital Equipment Corporation
Venue:
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
1989

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Abstract