Intelligent information-sharing systems
Communications of the ACM
Video conferencing as a technology to support group work: a review of its failures
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Design of a multi-media vehicle for social browsing
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
A framework for understanding the workspace activity of design teams
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
A use of drawing surfaces in different collaborative settings
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Work group structures and computer support: a field experiment
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
More than just a communication system: diversity in the use of electronic mail
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
How do experienced information lens users use rules?
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Patterns of sharing customizable software
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
A decentralized middleware for groupware applications
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
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The second conference on Computer Supported Cooperative Work has provided focus on use of computers for supporting workers that are at various levels of geographic dispersion. The participants in this panel reported case studies at that conference on group work (1) in face-to-face meetings, (2) in the same building, and (3) distributed across a number of sites. Each panelist therefore brings insight about the communication needs of their research subjects and both the value and limitations of particular technologies for supporting the communication that ties the members of the groups together as geographic distance varies.Each of the panelists will address the following two questions:What are the preferred types of communication (visual, written, spoken) for people working together at particular geographic distances?What are the benefits and shortcomings of available technologies (video, electronic-mail, telephone/voice mail) for supporting these types of communication?