Roles in the maintenance process
ACM SIGSOFT Software Engineering Notes
Integrating Outsourcing in the Maintenance Process
Information Technology and Management
Using a qualitative research method for building a software maintenance methodology
Software—Practice & Experience
An XMI-Based Repository for Software Process Meta-modeling
PROFES '02 Proceedings of the 4th International Conference on Product Focused Software Process Improvement
Using Code Metrics to Predict Maintenance of Legacy Programs: A Case Study
ICSM '01 Proceedings of the IEEE International Conference on Software Maintenance (ICSM'01)
Supporting software maintenance in web repositories through a multi-agent system
AWIC'03 Proceedings of the 1st international Atlantic web intelligence conference on Advances in web intelligence
Methodology Mashups: An Exploration of Processes Used to Maintain Software
Journal of Management Information Systems
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The maintenance of information systems is one of the greatest problems in the software life cycle: It is the most conflictive, costliest, less planeable; and the process requiring the most resources. In spite of this reality, most organizations do not possess methodologies for the maintenance. The imperative need of controlling the maintenance process, have carried us to propose a maintenance methodology. In this paper an adaptation of the ISO/IEC 12207 standard for the processes of the life cycle maintenance is presented. This methodology is being used by ATOS-ODS, one of the most important European consultants on software outsourcing and maintenance.