A comprehensive model of anonymity in computer-supported group decision making
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Culture and anonymity in GSS meetings
Information management
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Journal of Management Information Systems
The use of group support systems in focus groups: Information technology meets qualitative research
Computers in Human Behavior
Identification of Comment Authorship in Anonymous Group Support Systems
Journal of Management Information Systems
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A field experiment was conducted within Wausau Insurance Companies (Wausau) to determine the effects of GSS anonymity and status on group productivity and satisfaction. Professionals and managers within Wausau participated in GSS sessions to discuss ways to solve the problem of insurance fraud within their industry. Groups of four and five members interacted either with or without anonymity and either under equal status or unequal status. Anonymous groups generated more total comments, more unique ideas, and more ideas of higher rarity than did identified groups. Equal status group members were more satisfied than were unequal status group members.