Cognitive factors in distributed design
Computers in Industry - Special issue: CSCW in design
How Can Organizational Memory Theories Contribute to Organizational Memory Systems?
Information Systems Frontiers
Task modeling for collaborative authoring
Proceedings of the 29th Annual European Conference on Cognitive Ergonomics
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A common form of collective memory is the group-authored document. Examining collaborative writing from the group memory perspective may yield important design and theoretical insights. This paper views collaborative writing as a cognitive process in which a portion of group memory is formalized. This view is the basis for expanding an existing model of individual writing to include collaborative writing and group memory. A collaborative writing tool is analyzed with the design implications from the expanded model. The analysis suggests that a group memory view of collaborative writing contributes useful insights that can guide the design of computer-based collaborative writing tools.