Lessons from a Decade of Group Support Systems Research

Authors:
J. F. Nunamaker Jr;R. O. Briggs;D. D. Mittleman
Affiliations:
-;-;-
Venue:
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
Year:
1996

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Abstract

A decade of research, development, and implementation of Group Support Systems has occasioned the learning of many lessons. This paper uses a heuristic model to compare group support systems to other groupware, and then summarizes many lessons learned about GSS in the laboratory and in the field.