Information and Software Technology
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PROFES'06 Proceedings of the 7th international conference on Product-Focused Software Process Improvement
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EuroSPI'05 Proceedings of the 12th European conference on Software Process Improvement
Prescription, description, reflection: the shape of the software process improvement field
International Journal of Information Management: The Journal for Information Professionals
Proceedings of the 34th International Conference on Software Engineering
A Vertical Approach to Knowledge Management: Codification and Personalization in Software Processes
International Journal of Human Capital and Information Technology Professionals
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Software Process Improvement (SPI) is an approach to systematic and continuous improvement of a software producing organization's ability to produce and deliver quality software within time and budget constraints. SPI initiatives often experience difficulties and problems when the improvements are going to be implemented and institutionalized in the organization's daily practices.In this paper we discuss the learning processes that take place in SPI based on an analysis of three industrial SPI projects. A finding of the study is that an SPI project needs to pay attention to the creation of both tacit and explicit knowledge in order to improve practices. A second finding suggests that implementing and institutionalizing improvements should take its starting point at the group level and involve the development projects. A third finding suggests that sustained SPI processes require ongoing interactions between different learning processes.