Precision: A New Approach to Communication: How to Get the Information You Need to Get Results
Precision: A New Approach to Communication: How to Get the Information You Need to Get Results
Development of computer-based information systems: A communication framework
ACM SIGMIS Database
Key factors in knowledge acquisition
ACM SIGCPR Computer Personnel
Development of computer-based information systems: a communication perspective
ACM SIGCPR Computer Personnel
Establishing mutual understanding in systems design: an empirical study
Journal of Management Information Systems - Special issue: Information technology and organization design
An Experimental Comparison of Use Case Models Understanding by Novice and High Knowledge Users
Proceedings of the 2010 conference on New Trends in Software Methodologies, Tools and Techniques: Proceedings of the 9th SoMeT_10
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After 25 years of experience building Computer-Based Information Systems, we still seem to have plenty of problems. A major cause of these problems is incomplete and/or inaccurate specifications (i.e., functional specifications or logical design) of requirements. Inadequate specifications reflect ineffective communication transactions between system users and developers. The ability of system developers and users to develop a shared (i.e., clearly understood by both parties), complete and accurate model of the current and desired (i.e., requirements) systems is the key to a successful implementation. Although recently a number of techniques have emerged to facilitate requirements definition (e.g. structured design methodologies), the key remains effective communication between system developers and users. In this paper we are introducing a generalized communication model called PRECISION which quickly and accurately establishes “shared” models or maps. We also discuss preliminary research findings which describe the success of the PRECISION Model in eliciting information requirements. Our findings indicate that the use of this model would greatly increase the ability of both systems developers and users to create shared, complete and accurate requirement specifications.