Online help systems: a conspectus
Communications of the ACM
Human factors guidelines for terminal interface design
Communications of the ACM
A human/computer interface to accommodate user learning stages
Communications of the ACM
Designing computer system messages
Communications of the ACM
APL: A Design Handbook for Commercial Systems
APL: A Design Handbook for Commercial Systems
APL: An Interactive Approach
Design of Man-Computer Dialogues
Design of Man-Computer Dialogues
APL: An Interactive Approach
Structured development of menu-driven application systems
APL '79 Proceedings of the international conference on APL: part 1
Menus with APL, and other full-screen applications
APL '79 Proceedings of the international conference on APL: part 1
Software psychology: Human factors in computer and information systems (Winthrop computer systems series)
APL '86 Proceedings of the international conference on APL
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'User-friendly' is one of the more popular buzz-words currently in vogue within the information-processing community. Everyone pays lip service to the idea that building user-friendly systems is a good thing, but people are a little more vague about what this really means and how it can be accomplished. This paper suggests some of the key factors which make a system user-friendly, and presents ways in which this objective can be achieved. The bibliography contains several references that are specifically of use to the APL programmer, as well as many of more general interest.