The network nation: human communication via computer
The network nation: human communication via computer
Electronic Meetings: Technical Alternatives
Electronic Meetings: Technical Alternatives
The computer programmer as the model of the worker in the automated office
SIGCPR '83 The Proceedings of the Twentieth Annual Computer Personnel on Research Conference
Information careers in the office of the future
ACM SIGCPR Computer Personnel
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Among the most prominent aspects of office automation is the concept of electronic mail. Despite the fact that numerous “Office of the Future&" descriptions seem to focus upon electronic mail as a great opportunity, seldom is it treated as a phenomenon in its own right rather than product. More often it seems to be a technological byproduct, available to counter certain specific business ailments, most notably the inefficiency of transportation of packaged messages. Despite the obvious advantages of E-mail, it is not seen as either essential to office of the future as a concept or as theoretically interesting to researchers. Several commentators, however, have pointed out that messaging may be an alternative form of interpersonal communication (See Bair [l]), without especially treating messaging as a core concept in office automation. This paper proposes to open the debate, not into the technical or behavioral feasibility of E-mail or the other messaging manifestations, nor into the economic benefits of implementation, but rather into the foundations of pre-programmed, non-real-time verbal interaction (printed and oral) as a general phenomenon.