Education related to the use of computers in organizations
Communications of the ACM
People and organizations in software production: a review of the literature
ACM SIGCPR Computer Personnel
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The growth of the computer industry has created more diversity within jobs in the computer industry than any other industry. Each week there are new users with new types of applications in new environments. The systems analyst working in a small IBM System 3 shop performs considerably different tasks than the analyst working on a CDC Star system in research environment, yet both are classified and titled Systems Analyst. Many employers select their employees as if the job in their installation was identical to all other jobs in the industry which have similar titles. The widespread use of the many forms of the IBM programmer aptitude test confirm this statement. But selection devices like this ignore the job environment which the employee must work. This paper presents a different look at matching the employee to the job which he will fill. The approach taken here is to define a Computer Job Environment Model which is used to classify the work environment required by a job. The use of a decision making style model helps us understand how people handle information. A person's internal need for and use of information can affect his job in system analysis. These two models are merged into a Computer Personnel Job Model which matches the types of information processing styles to the requirements of the job. A discussion of how will the model fits the computer industry is presented, followed by research findings on the model.