An improved technique for system analyst interaction with users in problem definition

Authors:
Richard Boland, Jr.;Heber MacWilliams
Affiliations:
-;-
Venue:
SIGCPR '76 Proceedings of the fourteenth annual computer personnel research conference
Year:
1976

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Abstract

This paper discusses a study of alternative methods by which information system analysts and intended users may interact during the problem definition phase of system development. The study focuses on improving problem definition by structuring a more appropriate interaction between the user and the systems analyst.