An empirical study of textual and graphical travel itinerary visualization using mobile phones

Authors:
Masood Masoodian;Nicholas Lane
Affiliations:
Department of Computer Science, University of Waikato, Private Bag 3105, Hamilton, New Zealand;Department of Computer Science, University of Waikato, Private Bag 3105, Hamilton, New Zealand
Venue:
AUIC '03 Proceedings of the Fourth Australasian user interface conference on User interfaces 2003 - Volume 18
Year:
2003

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Abstract

Mobile phones can be used to access personal and public information. Although most of these types of information are in textual form, an increasing number of service providers are also offering access to graphical information, particularly to WAPTM enabled mobile phones. This paper describes an empirical study of user access to personal travel itinerary information in both textual and graphical form. The aim of this study was to compare the effectiveness of graphical and textual visualizations in providing users with easy access to different kinds of information on their travel itinerary. The study indicates that although the graphical visualization was generally as effective as textual visualization, the users preferred textual visualization to a graphical one, possibly because they were more familiar with textual itineraries.