Searching documents on the intranet using PDA
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
Generating and Browsing Multiple Taxonomies Over a Document Collection
Journal of Management Information Systems
Knowledge management process in the local government
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Patterns and measures of digitalisation in business unit communication
International Journal of Business Information Systems
Information Processing and Management: an International Journal
Three case-studies on common software process problems in software company acquisitions
EuroSPI'06 Proceedings of the 13th European conference on Software Process Improvement
Design of communication: a review of theories and models
Proceedings of the Workshop on Information Systems and Design of Communication
SPI with lightweight software process modeling in a small software company
EuroSPI'07 Proceedings of the 14th European conference on Software Process Improvement
A Metadata-Based Approach for Unstructured Document Management in Organizations
Information Resources Management Journal
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Contemporary challenges for enterprise document management (EDM) include managing a mixture of technologies, recognizing the needs of several user roles and groups, and pursuing effective processes utilizing documents in digital form. Responding to these challenges means gathering and scrutinizing organizational metadata describing the organization's information resources. Despite the volume of metadata research in general, there continues to be a lack of studies on metadata in the field of digital documents in the organizational context. We suggest that an analysis of organizational metadata for EDM can be based on scrutinizing genres of organizational communication.This paper reports an action research project, in which this approach has its origin. Many of the genres that were identified in the target organization were implicit and implemented by heterogeneous means, i.e. "soft". In general, an organization should be aware of the continuous evolution of its document genres and should not allow an EDM system to freeze future evolution.An explicit organizational genre repertoire including metadata about the genres, is a solid basis for the design of an EDM system. As such, the action research cycle reported here represents the first attempt towards a practice-oriented method for gathering and scrutinizing genre-based metadata for EDM development.