Electronic Government at the Grass Roots: Contemporary Evidence and Future Trends

Authors:
Stephen H. Holden;Donald F. Norris;Patricia D. Fletcher
Affiliations:
-;-;-
Venue:
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 5 - Volume 5
Year:
2003

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Abstract

In this article we explore the short and largelyundocumented history of electronic government, discussthe literature of e-government at the local governmentlevel, and document the adoption and sophistication of e-governmentamong US local governments. We employdata from a survey conducted in the winter of 2000 toexamine local government adoption of electronicgovernment. We compare the results of that survey to anormative model of e-government maturity. We havefound that the emergence of electronic government at thelocal level is still in its formative stages. Local e-governmentofferings tended to be more basic whencompared to the normative model although many localgovernments indicate that they have plans to developmore sophisticated offerings in the future. E-governmentadoption also generally tracks well with previouslydocumented patterns of technology adoption.