Data triangulation and web quality metrics: a case study in e-government
Information and Management
Big questions of e-government research
Information Polity - ICT, public administration and democracy in the coming decade
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The World-Wide Web is one of the mostimportant technological changes since the inventionof the telephone. It has changed the way thatorganizations and people interact, and will continueto effect government's operations and relationships.In our Executive MPA seminar in PublicManagement last semester, a discussion of the roleof the Internet on organizational life began with therealization that everyone in the class began their dayby checking their e-mail and responding to keymessages. Ten years earlier, none of our studentshad even heard of e-mail. Will the next ten yearsbring the same degree of change that we haveexperienced in the past ten years? The purpose ofthis paper is to project the trends and issues thatwill arise over the next decade as e-governmentdevelops and matures.