The graphical interpretation of plausible tacit knowledge flows

Authors:
Peter Busch;Debbie Richards;C. N. G. 'Kit' Dampney
Affiliations:
Department of Computing, Macquarie University, North Ryde, N.S.W. 2109;Department of Computing, Macquarie University, North Ryde, N.S.W. 2109;School of Design, Communications and Information Technology, University of Newcastle, Callaghan, N.S.W. 2308
Venue:
APVis '03 Proceedings of the Asia-Pacific symposium on Information visualisation - Volume 24
Year:
2003

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Abstract

Many organisations make effective use of their codified knowledge, but they often fail to make most efficient use of their tacit knowledge stocks. What we define here as tacit knowledge is the 'articulable implicit IT managerial knowledge', that organisational personnel to varying degrees of success make use of. In this paper we present a graphical interpretation of selected results from what we label as organisation Z. These results have been obtained through a tacit knowledge questionnaire and visualized using formal concept analysis. The results are balanced with social network analysis, which aid in determining if tacit knowledge is being passed from one individual to the next.