Man-machine interface issues in the construction and use of an expert system
International Journal of Man-Machine Studies - Ellis Horwood series in artificial intelligence
An object-oriented approach to graphical interfaces
ACM Transactions on Graphics (TOG)
A survey of three dialogue models
ACM Transactions on Graphics (TOG)
Some important features and issues in user interface management systems
ACM SIGGRAPH Computer Graphics
Direct manipulation user interfaces for expert systems
Expert systems: the user interface
History, state and future of user interface management systems
ACM SIGCHI Bulletin
Rule Based Expert Systems: The Mycin Experiments of the Stanford Heuristic Programming Project (The Addison-Wesley series in artificial intelligence)
Transforming expert system output into natural language in a process control environment
SAC '92 Proceedings of the 1992 ACM/SIGAPP Symposium on Applied computing: technological challenges of the 1990's
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From a user interface point of view, expert systems are different from applications in general in that the reasoning process of the system often defines the dialogue structure. This has several advantages, but there may also be problems due to the lack of separation between functionality and user interface. This paper investigates the possibility of treating an expert system user interface as separate from the reasoning process of the system, and the consequences thereof.We propose that an expert system user interface can be seen as a combination of two different structures; the surface dialogue, comprising mainly lexical and syntactical aspects, and the session discourse which represents the interaction between user and system on a discourse level. A proposed architecture for a software tool managing these two structures is presented and discussed, with particular emphasis on the session discourse manager.