Collaborative Information Retrieval Environment: Integration of Information Retrieval with Group Support Systems

  • Authors:
  • Nicholas C. Romano Jr;Dmitri Roussinov;Jay F. Nunamaker Jr;Hsinchun Chen

  • Affiliations:
  • -;-;-;-

  • Venue:
  • HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
  • Year:
  • 1999

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Abstract

Observations of Information Retrieval (IR) system user experiences reveal strong desires for collaborative search efforts; however the same user experiences suggest that collaborative capabilities are rarely, and then only in a limited fashion, supported by current tools for searching and visualizing query results. Equally interesting is the fact that observations of user experiences with Group Support Systems (GSS) reveal that access to external information and the ability to search for relevant material is often vital to the progress of GSS sessions, however these same user experiences suggest that integrated support for collaborative searching and visualization of results is lacking in GSS systems. After reviewing user experiences described in both IR and GSS literature and observing and interviewing users of existing IR and GSS commercial and prototype systems, the Author's conclude that the demand for systems supporting multi-user IR is obvious. It is surprising to the Authors that very little attention has been given to the common ground shared by these two important research domains. With this in mind, Our paper describes how user experiences with IR and GSS systems has shed light onto a promising new area of collaborative research and led to the development of a prototype that merges the two paradigms into a Collaborative Information Retrieval Environment (CIRE). Finally the paper presents theory developed from initial user experiences with our prototype and describes our plans to empirically test the efficacy of this new paradigm through controlled experimentation.