Commonalities in reengineered business processes: models and issues
Management Science
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SIGDOC '97 Proceedings of the 15th annual international conference on Computer documentation
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Communications of the ACM
The eprocess edge: creating customer value and business wealth in the Internet era
The eprocess edge: creating customer value and business wealth in the Internet era
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Organizations are apprehensive about developing e-business systems because the endeavor is novel. If e-business is considered as the conduct of business using the Internet--a network of networks--then e-business systems design can be represented as a network design problem. This paper outlines an approach for analysis and design of business process and communications structure networks for e-business. Network design alternatives are generated by applying best practices and design principles to business requirements, using ontology-based enterprise models. Alternatives then are modeled mathematically for analysis and comparison. Domains relevant for e-business systems design are described, formally and systematically, using this approach. These formal descriptions are general axioms, used to logically and mathematically infer prescriptions for specific design problems. These descriptions and prescriptions are sharable and reusable. The mathematical models are developed using known algorithms, heuristics, and formulae. Therefore, fidelity of prescriptions based on these models can be objectively justified. Due to these characteristics, models developed using this technique are especially useful for developing novel e-business systems. An example application of this technique is presented, and research questions addressed using the approach are discussed.