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Communications of the ACM
Knowledge representation: logical, philosophical and computational foundations
Knowledge representation: logical, philosophical and computational foundations
A unifying translation of natural language patterns to object and process modeling
Information modeling in the new millennium
Formal Ontology in Information Systems: Proceedings of the 1st International Conference June 6-8, 1998, Trento, Italy
Business Process Change: Reengineering Concepts, Methods and Technologies
Business Process Change: Reengineering Concepts, Methods and Technologies
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
COLOR-X: Linguistically-based Event Modeling: A General Approach to Dynamic Modeling
CAiSe '95 Proceedings of the 7th International Conference on Advanced Information Systems Engineering
The Knowledge Engineering Review
Building ontology based knowledge maps to assist business process re-engineering
Decision Support Systems
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The paper motivates the ontologies for the automation of a Business Process Re-engineering (BPR) methodology (in particular, for the continuous and incremental improvement of the business processes using TQM - Total Quality Management). It describes and exemplifies an upper-level ontology with linguistic features and its application to three particular ontologies: BPR, domain and communication ontology. The main benefits from ontologies for BPR are: (1) they facilitate the (virtual) team work by providing a common vocabulary and understanding, (2) the ontological axioms support the organization and formalization of the BPR specific knowledge, as well as the inferences upon it, (3) an upper-level ontology helps for the integration of BPR and domain specific information and knowledge.