A semi-universal e-commerce agent: domain-dependant information gathering

  • Authors:
  • Aleksander Pivk;Matjaz Gams

  • Affiliations:
  • Jozef Stefan Institute, Jamova 39, 1000 Ljubljana, Slovenia;Jozef Stefan Institute, Jamova 39, 1000 Ljubljana, Slovenia

  • Venue:
  • Enterprise information systems IV
  • Year:
  • 2003

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Abstract

A universal e-commerce agent should provide commerce functions through the Internet by accessing arbitrary e-commerce sites and on this basis offer intelligent information services on its own. Our system ShinA (SHoppINg Assistant) is a semi-automatic e-commerce agent. It can enter an arbitrary e-commerce site by observing a human user performing the first query. By understanding key concepts of the first query, ShinA performs following queries by other users. In a consequence, a user enters ShinA by asking for a particular item, and ShinA provides all relevant e-commerce options from various providers. The major advantage of ShinA is a semi-automatic creation of a wrapper around a particular e-commerce site demanding minimal human interaction/corrections. ShinA is a successor of the EMA (EMployment Agent) prototype, which performs similar functions in job queries over the Internet.