A Uniform Internet-Communicative Agent

  • Authors:
  • Affiliations:
  • Venue:
  • Electronic Commerce Research - Special issue on agents in electronic commerce
  • Year:
  • 2001

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Abstract

A universal HTML-based communication is described and experimentally implemented in the EMA employment agent. EMA can contact any HTML-based program or database on the Internet on the basis of a single observation of a user filling input forms. After one observation, EMA is capable of gathering information on its own by modifying familiar input forms. While EMA in theory communicates with any other program on the Internet, its performance strongly relies on domain knowledge allowing reasonable guessing about the meaning of major input fields. Another human-type communication in the system is by speech using a Microsoft agent in English and our speech system in Slovenian. The system is in use for seven years. The number of accesses equals all residents in our country in one year.