Temporal workflow management in a claim handling system
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Workflow Automation: Overview and Research Issues
Information Systems Frontiers
Speeding up web service composition with volatile external information
Proceedings of the 2008 international workshop on Context enabled source and service selection, integration and adaptation: organized with the 17th International World Wide Web Conference (WWW 2008)
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A number of new technologies aimed atautomating office work has been developed overthe last 20 years with seemingly little impact onoverall office productivity. We propose aconceptual model for technology adaptation forbusiness process automation that stresses bothtechnology-organization fit and technologyprocessfit. The goal of our study is to develop asystematic approach that addresses the needs forthe organization to be adaptive and for work to beflexible. The technology adaptation model wedevelop is useful for technology providers in theworkflow management area and for businessmanagers who wish to take advantage of the newwork-related technologies.