Human interaction with an “intelligent" machine
International Journal of Man-Machine Studies - Special Issue: Cognitive Engineering in Dynamic Worlds
Cognitive engineering in complex dynamic worlds
Cognitive engineering in complex dynamic worlds
IEEE Spectrum
Software Requirements Analysis for Real-Time Process-Control Systems
IEEE Transactions on Software Engineering
An Empirical Comparison of Software Fault Tolerance and Fault Elimination
IEEE Transactions on Software Engineering
Communications of the ACM
Reducing problem-solving variance to improve predictability
Communications of the ACM
An expert system for maritime pilots: its design and assessment using gaming
Management Science
Trust, self-confidence, and operators' adaptation to automation
International Journal of Human-Computer Studies
Empirical methods for artificial intelligence
Empirical methods for artificial intelligence
In search of the future of air traffic control
IEEE Spectrum
Measuring the software process: statistical process control for software process improvement
Measuring the software process: statistical process control for software process improvement
Trapped in the Net: The Unanticipated Consequences of Computerization
Trapped in the Net: The Unanticipated Consequences of Computerization
On the Reliability of AI Planning Software in Real-Time Applications
IEEE Transactions on Knowledge and Data Engineering
IEEE Expert: Intelligent Systems and Their Applications
Sequential revision of belief: an application to complex decision making situations
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Towards a user-centred road safety management method based on road traffic simulation
Proceedings of the 39th conference on Winter simulation: 40 years! The best is yet to come
A socio-technical approach to business process simulation
Decision Support Systems
Supporting intelligent and trustworthy maritime path planning decisions
International Journal of Human-Computer Studies
The design of a fuzzy-neural network for ship collision avoidance
ICMLC'05 Proceedings of the 4th international conference on Advances in Machine Learning and Cybernetics
Hi-index | 0.01 |
Information technology continues to evolve rapidly. We see this particularly in the evolution of embedded intelligent systems--knowledge-based systems deployed in larger hosts with real-time response requirements, which provide real-time advice, guidance, information, recommendations and explanations to their users. These systems have recently been deployed in safety-critical large-scale systems, where humans and technology are jointly responsible for executing tasks, monitoring operations, and providing system safety. Thus, human interaction with intelligent technology in safety-critical systems has important implications. Those interactions can enhance or reduce system efficiency, enhance or compromise safety, and augment or negate the other benefits that technology provides. In this paper, we focus on interactions between human operators and embedded intelligent systems. We first consider the role of technology in safety-critical systems, and discuss studies of the impact of technology on human operators in such systems. We then describe embedded intelligent systems, and studies of their impacts on human operators. To illustrate these points, we consider the case of embedded intelligent technology introduction in one such setting, and the results of an empirical investigation of the impact of the technology on human performance in that system. We conclude with a discussion of the implications of the study and of the importance of understanding the impact of embedded intelligent technology on human operators in safetycritical systems.