Understanding E-business competencies in SMES

  • Authors:
  • Tom R. Eikebrokk;Dag H. Olsen

  • Affiliations:
  • Department of Information systems, Agder University College, Norway;Department of Information systems, Agder University College, Norway

  • Venue:
  • Seeking sucess in E-business
  • Year:
  • 2003

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Abstract

This paper reports on an ongoing project that aims to assist SMEs in the strategic use of e-business technology. We present the first stage of this project, where the goal is to identify critical types of competence that can enable or inhibit the successful use of e-business technologies. We start by describing the conceptual model of competencies and their relations to e-business success. Secondly, we describe the operationalization of this model into measures that are the basis for the subsequent survey used to identify critical types of competence related to e-business success for SMEs.