Actively involving our information development teams with clients

Authors:
Theodore Rivera;Adam Tate;Scott A. Will
Affiliations:
IBM, Research Triangle Park, NC;IBM, Research Triangle Park, NC;IBM, Research Triangle Park, NC
Venue:
Proceedings of the 21st annual international conference on Documentation
Year:
2003

Citing 2
Cited 2

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Peer reviews in software: a practical guide
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User assistance for complex systems

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Software Development Methodologies in Organizations: Field Investigation of Use, Acceptance, and Application

Information Resources Management Journal

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Abstract

In this paper, we address the question: "How can you produce high-quality information if you've never directly interacted with the people who will use the information?"