Personal Information Management Assistants — From Research to Commercialisation

  • Authors:
  • M. Thint;S. Case;N. Azarmi;B. Azvine;S. Hare

  • Affiliations:
  • -;-;-;-;-

  • Venue:
  • BT Technology Journal
  • Year:
  • 2003

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Abstract

This paper summarises the evolution of BT's Personal Agent Framework (PAF) and its information management services into a Knowledge Browser™ component of a commercial eCommunity platform. Following upgrades to its software architecture, system trials, and international collaboration and venturing efforts, the PAF project culminated in a commercial agreement with Teamware Group. The personal assistants from PAF and Fujitsu's OAM were integrated into Pl@za, an eCommunity solutions product. The Knowledge Browser add-on component currently offers agent-based information management services to an enterprise, special interest groups, or a loosely connected community of distributed users.