Software engineering: a practitioner's approach (2nd ed.)
Software engineering: a practitioner's approach (2nd ed.)
Managing the software process
The productivity paradox of information technology
Communications of the ACM
The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
An analysis of research in information systems (1981-1997)
Information and Management
Comparing ISO 9000, Malcolm Balbridge, and the SEI CMM for Software: A Reference and Selection Guide
Comparing ISO 9000, Malcolm Balbridge, and the SEI CMM for Software: A Reference and Selection Guide
The Business Value of Computers: An Executive's Guide
The Business Value of Computers: An Executive's Guide
Project Management: A Managerial Approach
Project Management: A Managerial Approach
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This chapter focuses on applying the best practices in Information Technology (IT) project management in Brazil. The theoretical models adopted to discuss this issue are the Capability Maturity Model - CMM (Humphrey, 1989; Paulk et al, 1995), Project Management Maturity Model-PMMM (Kerzner, 2000 and 2001); the Project Management Body of Knowledge - PMBoK (PMI, 2000), and Quality Systems for software - IS09000- 3 (2001) and ISO 12207 (1995).Several problems have been discussed regarding the efficiency of IT projects. Evaluation of efficiency is a controversial issue, and meeting project efficiency goals involves balancing scope expectations and the available resources.This chapter presents IT project cases in Brazilian companies and a comparative analysis of their IT projects management models. The study is based on multiple cases: financial services, telecommunications and building materials companies. Interviews with the main actors from different levels of the organisational hierarchy have been done.