Video as a technology for informal communication
Communications of the ACM
Discovering shared interests using graph analysis
Communications of the ACM - Special issue on internetworking
Computational organization theory
Computational organization theory
Informal workplace communication: what is it like and how might we support it?
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The marks are on the knowledge worker
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The role of “help networks” in facilitating use of CSCW tools
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Finding and reminding: file organization from the desktop
ACM SIGCHI Bulletin
Advances in knowledge discovery and data mining
Advances in knowledge discovery and data mining
Network Structure in Virtual Organizations
Organization Science
ACM SIGGROUP Bulletin
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Virtual informal communication networks are widely recognized as an important part of corporate knowledge management (KM). Unfortunately, most practices of community-engineering are characterized by intuitive actions from KM managers rather than systematic network development based on detailed analysis. Therefore, as part of a larger research framework, this paper addresses topological structures as action variable of community-engineering. A dynamic computer-based simulation model is introduced and applied to real-life data from over 800 students and staff of the Economics and Business Administration Department at Frankfurt University, Germany. Several metrics of networks performance are developed and illustrated using different exemplary actions of community-engineering.