International Journal of Information Technology and Management
From Profiles to Patterns: A New View of Task-Technology Fit
Information Systems Management
Forums and wikis and blogs, oh my: building a foundation for social computing in education
FIE'09 Proceedings of the 39th IEEE international conference on Frontiers in education conference
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This research examines how different levels of task-technology fit can impact collaboration technology effectiveness and efficiency over time. The results of a longitudinal experiment indicate that initially, teams using poor-fitting collaboration technology had lower effectiveness and efficiency, satisfaction, and perceptions of fit than teams using fitting collaboration technology. Over time, however, poor-fit teams improved while fit teams remained consistent, thereby eliminating the initial differences in measured outcomes between poor-fit and fit teams. The results suggest that task-technology fit may be more relevant as a predictor of effectiveness and efficiency in contexts where the task and the collaboration technology are less malleable.