The use of group support systems in focus groups: Information technology meets qualitative research
Computers in Human Behavior
Typing or messaging? Modality effect on deception detection in computer-mediated communication
Decision Support Systems
Journal of Data and Information Quality (JDIQ)
An experimental comparison of real and artificial deception using a deception generation model
Decision Support Systems
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With an increasing amount of business-related tasks and decisions being supported by communication technology, it is important to understand and explore the vulnerabilities that may result from its use. One of these weaknesses is the transmission of deceptive information. Very little research investigating mediated deception and its detection exists, however. This paper reports the results of one such investigation. An experiment was conducted involving an interactive interview of deceitful applicants for a fictitious scholarship, using one of three different computer-based media. Results showed that people were extremely successful atdeceiving others no matter what medium was used, and the only recipients of lies that had a realistic chance at uncovering lies were those who were warned beforehand. There were no differences in the number of false alarms issued by warned and unwarned receivers. Warned receivers also rated their electronic medium poorly. Possible implications of this study are offered.