Changes in use and perception of facebook
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Trust and Reputation Mining in Professional Virtual Communities
ICWE '9 Proceedings of the 9th International Conference on Web Engineering
Social transparency in networked information exchange: a theoretical framework
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Ambient Awareness to Strengthen the Family Social Network of Older Adults
Computer Supported Cooperative Work
Enriching in-person encounters through social media: A study on family connectedness for the elderly
International Journal of Human-Computer Studies
Leveraging the contributory potential of user feedback
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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This study reports the results of an online survey that generated 1188 responses from 375 online MSN communities. The survey examined the behavior and attitudes of participants who post (i.e., posters) and those who read but do not post (i.e., lurkers). The results of the analysis indicate that posters and lurkers go online for similar reasons. While lurkers did not publicly askquestions, they wanted answers to questions (62.1% vs. 70.3% for posters). However, lurkerswere less enthusiastic about the benefits of community membership, with 41.8% indicating they received less than the expected benefit. In contrast, 36.6% of posters perceived a greater than expected benefit.