An adaptive interactive agent for route advice
Proceedings of the third annual conference on Autonomous Agents
Usability Engineering
Is seeing believing?: how recommender system interfaces affect users' opinions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Personalized Route Planning: A Case-Based Approach
EWCBR '00 Proceedings of the 5th European Workshop on Advances in Case-Based Reasoning
Learning Structural Descriptions From Examples
Learning Structural Descriptions From Examples
What Lurkers and Posters Think of Each Other
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 7 - Volume 7
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Data Mining: Practical Machine Learning Tools and Techniques, Second Edition (Morgan Kaufmann Series in Data Management Systems)
The Wealth of Networks: How Social Production Transforms Markets and Freedom
The Wealth of Networks: How Social Production Transforms Markets and Freedom
SuggestBot: using intelligent task routing to help people find work in wikipedia
Proceedings of the 12th international conference on Intelligent user interfaces
Creating, destroying, and restoring value in wikipedia
Proceedings of the 2007 international ACM conference on Supporting group work
Designing games with a purpose
Communications of the ACM - Designing games with a purpose
Navigate like a cabbie: probabilistic reasoning from observed context-aware behavior
UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
Eliciting and focusing geographic volunteer work
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Tag expression: tagging with feeling
UIST '10 Proceedings of the 23nd annual ACM symposium on User interface software and technology
Why it works (when it works): success factors in online creative collaboration
Proceedings of the 16th ACM international conference on Supporting group work
bumpy, caution with merging: an exploration of tagging in a geowiki
Proceedings of the 16th ACM international conference on Supporting group work
Wiki grows up: arbitrary data models, access control, and beyond
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Critiquing-based recommenders: survey and emerging trends
User Modeling and User-Adapted Interaction
Evaluating compliance-without-pressure techniques for increasing participation in online communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making peripheral participation legitimate: reader engagement experiments in wikipedia
Proceedings of the 2013 conference on Computer supported cooperative work
Geowiki + route analysis = improved transportation planning
Proceedings of the 2013 conference on Computer supported cooperative work companion
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Under contribution is an important problem in online social production communities: important tasks don't get done, and only a small minority of participants are active contributors. How can we remedy this situation? We explore the feasibility of using the act of consuming information as a gateway to contributing information; specifically, we investigate semi-automated means to extract useful information from standard types of user feedback. We explore this approach in the context of a geographic wiki and route-planning system for bicyclists. We analyzed naturally occurring textual route feedback, finding that the feedback was rich in information such as bikeability ratings, tags and notes that are useful to improve the system's route finding and navigational assistance capabilities. We also present a technique to extract such information by engaging users in dialogue immediately after they obtain a route. We believe that our results and ideas are applicable to a broad class of social production systems.