Voice user interface principles for a conversational agent

Authors:
Steven Ross;Elizabeth Brownholtz;Robert Armes
Affiliations:
IBM Research, Cambridge, MA;IBM Research, Cambridge, MA;IBM Research, Cambridge, MA
Venue:
Proceedings of the 9th international conference on Intelligent user interfaces
Year:
2004

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Abstract

In this paper, we describe the user interface principles guiding the design of a conversational agent capable of speech enabling multiple applications, and provide a sample of its typical dialog.