Organizational Learning: Creating, Retaining, and Transferring Knowledge
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Organizational Routines as a Source of Continuous Change
Organization Science
Integrating Knowledge in Groups: How Formal Interventions Enable Flexibility
Organization Science
An investigation of factors that influence the duration of IT outsourcing relationships
Decision Support Systems
Absorptive and disseminative capacity: Knowledge transfer in intra-organization networks
Expert Systems with Applications: An International Journal
External Learning Activities and Team Performance: A Multimethod Field Study
Organization Science
Journal of Management Information Systems
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Interruptions have commonly been viewed as negative and as something for managers to control or limit. In this paper, I explore the relationship between interruptions and acquisition of routines-a form of knowledge-by teams. Recent research suggests that interruptions may play an important role in changing organizational routines, and as such may influence knowledge transfer activities. Results suggest that interruptions influence knowledge transfer effort, and both knowledge transfer effort and interruptions are positively related to the acquisition of new work routines. I conclude with implications for research and practice.