Dialogue management for telephone information systems

Authors:
Scott McGlashan;Norman Fraser;Nigel Gilbert;Eric Bilange;Paul Heisterkamp;Nick Youd
Affiliations:
University of Surrey, Guildford, U.K.;University of Surrey, Guildford, U.K.;University of Surrey, Guildford, U.K.;Cap Gemini Innovation, Paris, France;Daimler-Benz AG, Ulm, Germany;Logica Cambridge Ltd, Cambridge, U.K.
Venue:
ANLC '92 Proceedings of the third conference on Applied natural language processing
Year:
1992

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A distributed approach to spoken dialogue management for real-time telephone information systems is outlined.