A collaborative model of feedback in human-computer interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
“Just speak naturally”: designing for naturalness in automated spoken dialogues
CHI 98 Cconference Summary on Human Factors in Computing Systems
Multimodal Cooperation with the DENK System
Multimodal Human-Computer Communication, Systems, Techniques, and Experiments
Toward Cooperative Multimedia Interaction
Multimodal Human-Computer Communication, Systems, Techniques, and Experiments
Speakers' Responses to Requests for Repetition in a Multimedia Language Processing Environment
Multimodal Human-Computer Communication, Systems, Techniques, and Experiments
Evaluating automatic dialogue strategy adaptation for a spoken dialogue system
NAACL 2000 Proceedings of the 1st North American chapter of the Association for Computational Linguistics conference
Dialogue management for telephone information systems
ANLC '92 Proceedings of the third conference on Applied natural language processing
Dialogue and domain knowledge management in dialogue systems
SIGDIAL '00 Proceedings of the 1st SIGdial workshop on Discourse and dialogue - Volume 10
Lessons learned in building spoken language collaborative interface agents
ConversationalSys '00 Proceedings of the ANLP-NAACL 2000 Workshop on Conversational Systems
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Using natural language in addition to graphical user interfaces is often used as an argument for a better interaction. However, just adding spoken language might not lead to a better interaction. In this article we will look deeper into how the spoken language should be used in a cooperative multimodal interface. Based on empirical investigations, we have noticed that for multimodal information systems efficiency is especially important. Our results indicate that efficiency can be divided into functional and linguistic efficiency. Functional efficiency has a tight relation to solving the task fast. Linguistic efficiency concerns how to make the contributions meaningful and appropriate in the context. For linguistic efficiency user's perception of first-personness [1] is important, as well as giving users support for understanding the interface, and to adapt the responses to the user. In this article focus is on linguistic efficiency for a multimodal timetable information system.