Empirical methods for artificial intelligence
Empirical methods for artificial intelligence
Empirically evaluating an adaptable spoken dialogue system
UM '99 Proceedings of the seventh international conference on User modeling
A philosophy and example of CS-1 programming projects
SIGCSE '90 Proceedings of the twenty-first SIGCSE technical symposium on Computer science education
An Evidential Model for Tracking Initiative in Collaborative Dialogue Interactions
User Modeling and User-Adapted Interaction
MIMIC: an adaptive mixed initiative spoken dialogue system for information queries
ANLC '00 Proceedings of the sixth conference on Applied natural language processing
PARADISE: a framework for evaluating spoken dialogue agents
ACL '98 Proceedings of the 35th Annual Meeting of the Association for Computational Linguistics and Eighth Conference of the European Chapter of the Association for Computational Linguistics
A robust system for natural spoken dialogue
ACL '96 Proceedings of the 34th annual meeting on Association for Computational Linguistics
Natural Language Processing and User Modeling: Synergies and Limitations
User Modeling and User-Adapted Interaction
Designing and Evaluating an Adaptive Spoken Dialogue System
User Modeling and User-Adapted Interaction
A First-Personness Approach to Co-operative Multimodal Interaction
ICMI '00 Proceedings of the Third International Conference on Advances in Multimodal Interfaces
MIMIC: an adaptive mixed initiative spoken dialogue system for information queries
ANLC '00 Proceedings of the sixth conference on Applied natural language processing
The role of initiative in tutorial dialogue
EACL '03 Proceedings of the tenth conference on European chapter of the Association for Computational Linguistics - Volume 1
Using dialogue representations for concept-to-speech generation
ANLP/NAACL-ConvSyst '00 Proceedings of the 2000 ANLP/NAACL Workshop on Conversational systems - Volume 3
Being Old Doesn’t Mean Acting Old: How Older Users Interact with Spoken Dialog Systems
ACM Transactions on Accessible Computing (TACCESS)
A flexible dialogue system for enhancing web usability
Proceedings of the 18th international conference on World wide web
Using dialogue representations for concept-to-speech generation
ConversationalSys '00 Proceedings of the ANLP-NAACL 2000 Workshop on Conversational Systems
Lexical and syntactic priming and their impact in deployed spoken dialog systems
NAACL-Short '09 Proceedings of Human Language Technologies: The 2009 Annual Conference of the North American Chapter of the Association for Computational Linguistics, Companion Volume: Short Papers
Designing and evaluating a wizarded uncertainty-adaptive spoken dialogue tutoring system
Computer Speech and Language
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In this paper, we describe an empirical evaluation of an adaptive mixed initiative spoken dialogue system. We conducted two sets of experiments to evaluate the mixed initiative and automatic adaptation aspects of the system, and analyzed the resulting dialogues along three dimensions: performance factors, discourse features, and initiative distribution. Our results show that 1) both the mixed initiative and automatic adaptation aspects led to better system performance in terms of user satisfaction and dialogue efficiency, and 2) the system's adaptation behavior better matched user expectations, more efficiently resolved dialogue anomalies, and resulted in higher overall dialogue quality.