Lessons learned in building spoken language collaborative interface agents

Authors:
Candace L. Sidner;Carolyn Boettner;Charles Rich
Affiliations:
Lotus Development Corporation, Cambridge, MA;Lotus Development Corporation, Cambridge, MA;Mitsubishi Electric Research Laboratory, Cambridge, MA
Venue:
ConversationalSys '00 Proceedings of the ANLP-NAACL 2000 Workshop on Conversational Systems
Year:
2000

Citing 5
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Abstract

This paper reports on the development of two spoken language collaborative interface agents built with the Collagen system. It presents sample dialogues with the agents working with email applications and meeting planning applications, and discusses how these applications were created. It also discusses limitations and benefits of this approach.