Pervasive Enablement of Business Processes

  • Authors:
  • Dipanjan Chakraborty;Hui Lei

  • Affiliations:
  • -;-

  • Venue:
  • PERCOM '04 Proceedings of the Second IEEE International Conference on Pervasive Computing and Communications (PerCom'04)
  • Year:
  • 2004

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Abstract

People are an important part of many businessprocesses. Current workflow-based implementations ofbusiness processes constrain users to the desktopenvironment; require them to periodically check forpending tasks; and do not support direct or synchronouspeople-to-people interaction. On the other hand, the widespectrum of people collaboration tools ranging fromtelephones to instant messaging and to email have noprovision for structured collaboration and are separatefrom business processes. We have designed andimplemented a system, dubbed PerCollab, that integratesworkflow and collaboration technologies. It allows peopleto participate in business processes from anywhere usinga traditional collaboration mechanism. It proactivelyengages users in business processes by pushinginteraction to a convenient device of the users. PerCollabuses an extended BPEL to formally define businessprocesses with human partners and exploits dynamic usercontext to solve the personal mobility problem. Ourprototype implementation integrates a variety ofcollaboration tools: instant messaging,email and e-meeting.